Exceptional Family Member Program

The Exceptional Family Member Program (EFMP) is a mandatory enrollment program.  EFMP works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing, community support and personnel services to Families with special needs. Regulatory Guidance for EFMP is AR 608-75.

There are three components of EFMP: Soldier and Family Support, Medical and Human Resources/Military Personnel Branch.

Soldier and Family Readiness EFMP Support Services (757)878-3638- Bldg. 650 Monroe Avenue.

  • Command/Community Briefings

  • Training

  • Special needs accommodation process

  • In/Out Processing

  • Respite Care

  • Information and Referral

  • Special Education Process Support

  • Community Resource Information

  • Systems Navigation/Non-clinical case management

  • Recreational Activities

Medical (757)314-7611 or (757)314-7607- McDonald Army Health Center- Bldg. 576 Jefferson Avenue.

  • EFMP enrollments, overseas screenings, EFMP updates, EFMP dis-enrollments, EFMP summary reports.

Human Resources/Military Personnel Branch- Bldg. 650 Monroe Avenue.

  • Assignment Coordination

  • Levy Briefings

Exceptional Family Member

  • An Exceptional Family Member (EFM) is a Family member (child or adult) with any physical, emotional, developmental or intellectual disorder that requires special treatment, therapy, education, training or counseling.

The following Soldiers with an EFM must enroll in EFMP:

  • U.S. Army Active Duty Soldiers.

  • U.S. Army Reserve (USAR) Soldiers in the Active Guard Reserve (AGR) program and other USAR Soldiers on active duty more than 30 days.

  • U.S. Army National Guard (AGR) Soldiers serving under authority of Title 10, U.S. Code and Title 32, U.S. Code.

Conditions that Require EFMP Enrollment

Any condition that requires a physical, emotional, developmental or intellectual disorder, special treatment, therapy, education, training or counseling.  Conditions such as:

  • Asthma

  • Autism

  • Bipolar

  • Cancer

  • Cerebral Palsy

  • Depression

  • Diabetes

  • Epilepsy

  • Fibromyalgia

  • Multiple Sclerosis

  • Sickle Cell Disease

  • Special Education Services- Individualized Education Program (IEP) or 504 Plan

  • Early Intervention Services- Individualized Family Service Plan (IFSP)

How to Enroll in the Program

The Soldier must contact the nearest Army medical treatment facility EFMP point of contact to begin the assessment process and obtain the enrollment forms. Once these forms are completed, they are forwarded to the appropriate regional medical center for coding and entry into the program.

Personnel agencies then have access to EFMP status. The Sponsor is responsible for enrolling a Family member and updating the enrollment at least every 3-years or if changes in diagnosis or condition occurs; and/or to dis-enroll.

EFMP enrollment does not adversely affect a Soldier’s selection for promotions, schools or assignments. Information about enrollment in EFMP is not given to selection boards.

EFMP Benefits

Enrollment allows assignment managers at Army personnel agencies to consider the documented medical and special education needs of exceptional Family members in the assignment process. When possible, Soldiers are assigned to an area where the medical and special education needs of their exceptional Family member can be met. This will depend upon a valid personnel requirement for the Soldier’s grade, specialty and eligibility for the tour. Soldiers who are enrolled in EFMP are still subject to worldwide assignments, and like any other Soldier, may be called upon to serve an unaccompanied tour.

How to Enroll at Fort Eustis

Contact the EFMP Office at the Pediatric Lion Clinic at McDonald Army Health Care Center (757) 314-7611 or (757) 314-7607 to initiate the enrollment process. The EFMP Case Coordinator will assist you in obtaining the necessary evaluations to determine diagnosis and treatment needs and completing necessary forms DD Form 2792 and DD Form 2792-1. If enrollment is warranted, the forms are forwarded to the appropriate regional medical command for coding.

Helpful Links


650 Monroe Ave.

Fort Eustis, VA 23604

Phone: 757-878-3638

DSN: 826-3638