JBLE CAC/ID Customer Service Hours:
Fort Eustis
Address:
650 Monroe Ave
Room 123
Ft Eustis, VA 23604
Commercial: (757) 878-0948
Fax: (757) 878-0942
Walk-in Hours:
Mon: 0930 - 1500
Tue: 0930 - 1500
Wed: 0830 - 1500
Thur: 0930 - 1500
Fri: 0930 - 1500
Appointments:
Mon: 0830 - 1545
Tue: 0830 - 1545
Wed: 0830 - 1545
Thur: 0830 - 1545
Fri: 0830 - 1545
CAC Priority:
Mon: 0800 - 0930
Tue: 0800 - 0930
Wed: 0800 - 0930
Thu: 0800 - 0930
Fri: 0800 - 0930
Anyone interested in scheduling an appointment can do so by accessing the RAPIDS Site Locator at the following links:
Langley: https://rapids-appointments.dmdc.osd.mil/appointment/building.aspx?BuildingId=573.
Eustis: https://rapids-appointments.dmdc.osd.mil/appointment/building.aspx?BuildingId=228.
There are several ID Card Issuance Offices located across the Hampton Roads Region. Use the following link to search for locations nearest you. https://rapids-appointments.dmdc.osd.mil/appointment/default.aspx
Sponsors who need dependent ID cards reissued may complete in advance the DD Form 1172-2 and have it available for family members to be seen at an appointment or during walk-in hours.
Ages 21 - UP must have 2 forms of IDs (1 unexpired official picture + 1 official picture/non-picture) that bear the same reflected in DEERS. This also includes all CAC holders & spouses.
Ages 18-20 must have (2) unexpired official PHOTO ID. Example: Unexpired Driver's License; State ID; Valid Passport
Ages 10 -17 require (1) official form of Identification. Example: Birth Cert or SSN Card