JBLE CAC/ID Customer Service Hours:

 

Langley AFB

Address:
45 Nealy Ave
Bldg. 15 Wing A, Suite 114
Hampton, VA 23665

Commercial: (757) 764-2270
Fax:  (757) 764-4683

Walk-in Hours:
Mon: 0930 – 1500
Tue: 0930 – 1500
Wed: 0930 – 1500
Thu: 0930 – 1500
Fri: 0930 – 1500

Appointments:
Mon: 0800 – 1530
Tue: 0800 – 1530
Wed: 0800 – 1530
Thu: 0800 – 1530
Fri: 0800 – 1530

CAC Only Hours:
Mon: 0730 – 0930
Tue: 0730 – 0930
Thur: 0730 – 0930
Fri: 0730 – 0930

 

Fort Eustis

Address:
650 Monroe Ave
Room 123
Ft Eustis, VA 23604

Commercial: (757) 878-0948
Fax: (757) 878-0942

Walk-in Hours:
Mon: 0930 - 1500
Tue: 0930 - 1500
Wed: 0830 - 1500
Thur: 0930 - 1500
Fri: 0930 - 1500

Appointments:
Mon: 0830 - 1545
Tue: 0830 - 1545
Wed: 0830 - 1545
Thur: 0830 - 1545
Fri: 0830 - 1545

CAC Priority:
Mon: 0800 - 0930
Tue: 0800 - 0930
Wed: 0800 - 0930
Thu: 0800 - 0930
Fri: 0800 - 0930


Anyone interested in scheduling an appointment can do so by accessing the RAPIDS Site Locator at the following links:

Langley: https://rapids-appointments.dmdc.osd.mil/appointment/building.aspx?BuildingId=573.

Eustis: https://rapids-appointments.dmdc.osd.mil/appointment/building.aspx?BuildingId=228.


There are several ID Card Issuance Offices located across the Hampton Roads Region.  Use the following link to search for locations nearest you.  https://rapids-appointments.dmdc.osd.mil/appointment/default.aspx

Sponsors who need dependent ID cards reissued may complete in advance the DD Form 1172-2 and have it available for family members to be seen at an appointment or during walk-in hours.

  1. Ages 21 - UP must have 2 forms of IDs (1 unexpired official picture + 1 official picture/non-picture) that bear the same reflected in DEERS. This also includes all CAC holders & spouses.

  2. Ages 18-20 must have (2) unexpired official PHOTO ID. Example: Unexpired Driver's License; State ID; Valid Passport

  3. Ages 10 -17 require (1) official form of Identification. Example: Birth Cert or SSN Card