Monday – Friday: 09:00 – 12:00
757-764-7386
Fax: 757-225-9639
Retiree Activities Office
Our Mission
The core function of the RAO is to provide retiree information services to the local retiree community. We help retirees to navigate their way through the process required to access their benefits such as Veterans Affairs, Survivor Benefits Plan/Casualty Assistance, Retiree Pay, and military records requests.
Hot Topics for Retired Members
Frequently Asked Questions
Important News for Military Reserve and Guard Gray Area Retirees
DFAS created a new kind of myPay account especially for Military Gray Area Retirees! This account will help you stay connected to important news and updates between the time you retire from Service and the date you’re eligible to receive retired pay. Find out how to log on and update your contact information so you never miss a message:
https://www.dfas.mil/grayarea
Benefeds Dental and Vision Coverage
The 2025 Federal Benefits Open Season to join or make changes is 13 November to 11 December 2024
How do I update my ID Card?
DEERS – ID Card Office Online https://idco.dmdc.osd.mil/idco/ or call 800-538-952
Local Area Retirees – https://633mpfappointments.setmore.com/ or call 757-764-2270
Now that I’m retired how do I check on or make changes to my paycheck?
DFAS (Defense Finance Accounting System) – https://www.dfas.mil/ or call 800-321-1080
I have a questions about my Survivor Benefit Plan (SBP) what office can I contact about Survivor Benefits?
Call: 877-353-6807
Or go online to:
www.retirees.af.mil
If I have issues with my military records how do I get my records fixed?
(Recommended) Military Records/DD214: https://www.archives.gov/veterans/military-service-records/standard-form-180.html (Complete the SF 180)
(Optional) Langley Personnel Flight: Military Personnel Flight — JBLE Force Support or call 757-764-6420
I have several questions about my TRICARE coverage. Is there a recommended office I can contact?
TRICARE Online: https://www.tricare.mil/
NOTE: Open the site and create an account or open the site and use the Index list in the top left corner of the opening page.
I am a retired AF reserve member how do I apply for reserve retirement.
Now that I’m retired how do I check on or make changes/updates to my decorations?
https://www.military-ranks.org/decorations
This site provides the full list of decorations, order of precedence, what ribbon looks like, and which branch of service awards the decoration.
Who can I contact when I have issues with my VA benefits
Langley Air Force Base Regional Benefit Office
Airman and Family Readiness Center 45 Nealy Ave. Building 15 Ste.100
- Hours: Monday – Friday 8:00 am – 4:00 pm
- VA Representative Ms. Baker or Ms. Eley
- Ph: 764-6629.
Veterans Service Office (VSO) Representatives for JBLE:
- Mary Curtis and Celeste Love
- Ph: 757-977-0906
- Email mary.curtis@dvs.virginia.gov or celestine.love@dvs.va.gov