The core function of the RAO is to provide retiree information services to the local retiree community. We help retirees to navigate their way through the process required to access their benefits such as Veterans Affairs, Survivor Benefits Plan/Casualty Assistance, Retiree Pay, and military records requests.
The Virginia Department of Veterans Services (DVS) connects Virginia’s veterans and their families to federal and state benefits, support, quality care, and recognition they have earned. The Department of Veterans Services (DVS) is organized into seven service delivery sections: benefits; veteran and family support; veterans education; transition and employment; care centers; veterans cemeteries; and the Virginia War Memorial. The Board of Veterans Services, the Joint Leadership Council of Veterans Services Organizations, and the Veterans Services Foundation work closely with DVS to support the effective delivery of services to Virginia’s veterans and their families. Go to their website to learn more about Virginia Veterans Services: https://www.dvs.virginia.gov/
New ID Card procedures: Pass and ID are now accepting appointments to change the current Military ID Cards to the new ID Cards. To schedule, an appointment click on the "How do I update my ID Card?" link under the FAQs.
NEW Electronic Prescription from an off-base provider? There are two methods to activate the new prescription: 1. TEXT "Get in line" to 1-844-866-2689, and follow the instructions. 2. VISIT the SATELLITE Pharmacy in person to activate the new prescription.