Monday – Friday: 09:00 AM – 12:00 PM

757.764.7386
Fax: 757.225.9639

Retiree Activities Office

Our Mission

The core function of the RAO is to provide retiree information services to the local retiree community. We help retirees to navigate their way through the process required to access their benefits such as Veterans Affairs, Survivor Benefits Plan/Casualty Assistance, Retiree Pay, and military records requests.

Hot Topics for Retired Members

  • The Virginia Department of Veterans Services (DVS) connects Virginia’s veterans and their families to federal and state benefits, support, quality care, and recognition they have earned. The Department of Veterans Services (DVS) is organized into seven service delivery sections: benefits; veteran and family support; veterans education; transition and employment; care centers; veterans cemeteries; and the Virginia War Memorial. The Board of Veterans Services, the Joint Leadership Council of Veterans Services Organizations, and the Veterans Services Foundation work closely with DVS to support the effective delivery of services to Virginia’s veterans and their families. Go to their website to learn more about Virginia Veterans Services: https://www.dvs.virginia.gov/
  • Albert G. Horton Memorial Veterans (AHMM) Cemetery is asking for all military retirees to be a part of the AHMV honor guard detail. They have hundreds of funerals every year and they’re trying to recruit military retirees to perform an honorable military-style burial for all of them. If you are interested in volunteering or have questions contact Rachel Jarvis at 757.621.9836 or via email at Rachel.jarvis@mitechsolutions.com. Learn more about this program and the Albert G. Horton Veterans Cemetery by going to their website: www.mits-gives.org
  • New ID Card procedures: Pass and ID are now accepting appointments to change the current Military ID Cards to the new ID Cards. To schedule, an appointment click on the “How do I update my ID Card?” link under the FAQs.
  • NEW Electronic Prescription from an off-base provider? There are two methods to activate the new prescription: 1. TEXT “Get in line” to 1.844.866.2689, and follow the instructions. 2. VISIT the SATELLITE Pharmacy in person to activate the new prescription.

Frequently Asked Questions

Important News for Military Reserve and Guard Gray Area Retirees

DFAS created a new kind of myPay account especially for Military Gray Area Retirees! This account will help you stay connected to important news and updates between the time you retire from Service and the date you’re eligible to receive retired pay. Find out how to log on and update your contact information so you never miss a message:
https://www.dfas.mil/grayarea

Benefeds Dental and Vision Coverage

The 2024 Federal Benefits Open Season to join or make changes is 13 November to 11 December 2024

How do I update my ID Card?

DEERS – ID Card Office Online https://idco.dmdc.osd.mil/idco/ or call 800.538.952
Local Area Retirees – https://633mpfappointments.setmore.com/ or call 757.764.2270

Now that I’m retired how do I check on or make changes to my paycheck?

DFAS (Defense Finance Accounting System) – https://www.dfas.mil/ or call 800.321.1080

I have a questions about my Survivor Benefit Plan (SBP) what office can I contact about Survivor Benefits?

Call: 1.877.353.6807
Or go online to:
www.retirees.af.mil

If I have issues with my military records how do I get my records fixed?

(Recommended) Military Records/DD214: https://www.archives.gov/veterans/military-service-records/standard-form-180.html (Complete the SF 180)

(Optional) Langley Personnel Flight: Military Personnel Flight — JBLE Force Support or call 757.764.6420

I have several questions about my TRICARE coverage. Is there a recommended office I can contact?

TRICARE Online

NOTE: Open the site and create an account or open the site and use the Index list in the top left corner of the opening page.

I am a retired AF reserve member how do I apply for reserve retirement.

Now that I’m retired how do I check on or make changes/updates to my decorations?

https://www.military-ranks.org/decorations

This site provides the full list of decorations, order of precedence, what ribbon looks like, and which branch of service awards the decoration.

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